Drop in quality contributes to factory closure
Foley recalls that in the months preceding the closing, the quality of the plant's furniture began to decline. He thinks that this decline in quality, primarily the fault of supervisors who emphasized quantity, led to the closing.
Citing this Excerpt
Oral History Interview with Andy Foley, May 18, 1994. Interview K-0095. Southern Oral History Program Collection (#4007) in the Southern Oral History Program Collection, Southern Historical Collection, Wilson Library, University of North Carolina at Chapel Hill.
Full Text of the Excerpt
- JEFF COWIE:
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The folks that had been there longer than you, did they often talk about
the difference between before the buy out and after?
- ANDY FOLEY:
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Yeah, Ivey did. He told me that before it wasn't as much
pressure on you to get as many out, and before it was more quality than
quantity. He would tell you that it used to be that quality was the top
thing that they worried about, but when the new management come in they
wanted quantity.
- JEFF COWIE:
-
Did that pressure, quantity over quality, increase while you were there
or did it pretty much stay the same?
- ANDY FOLEY:
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They would come and tell you, they'd say…
We'd have meetings and they would always tell you quality,
but then when they would look at your sheet or something and you
didn't have enough done then you knew it was quantity they
wanted. We just didn't feel like it was right for them to be
up there telling us about our quality when, it seemed like to me, they
would let more and more slide by that they wouldn't let slide
by before. Because like you have a little crack you just have to close
it up, and it seemed like when certain new supervisors or whatever would
let that go. I believe honestly that there is eventually what led to it
closing is the quality dropped. Like when I didn't have
nothing to do I would have to go down and I worked downstairs sometime
when they'd bring all kind of stuff back. I mean,
it's like we'd tell them before that we
didn't think it would go, and "Naw, it'll
go, it'll go." Like before if there was little
cracks in my drawer bottoms… When I first started working
there if there was a crack at all - throw the bottom out. Well, by the
time I left, boy, if there was a crack there just throw some putty in it
and it would be all right.