Revived interest in organizing nurses and the founding of the NPO
Ziegler recounts the revived effort to organize nurses in 1989, following the failed efforts of WIN nearly a decade earlier. Here, Ziegler outlines the renewed interest in organizing and the enthusiastic response of Louisville nurses. Noting that difficulties nurses faced because of staffing issues as the primary motivation for nurses to organizing, Ziegler concludes by explaining the new organization's name—Nurses Professional Organization (NPO)—and their decision to ally with a more prominent union.
Citing this Excerpt
Oral History Interview with Gemma Ziegler, June 22, 2006. Interview U-0181. Southern Oral History Program Collection (#4007) in the Southern Oral History Program Collection, Southern Historical Collection, Wilson Library, University of North Carolina at Chapel Hill.
Full Text of the Excerpt
- SARAH THUESEN:
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And your organization at that point, was that still WIN?
- GEMMA ZIEGLER:
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Yeah, that was still WIN. Carol and I used to get really frustrated
because so many nurses were afraid to come to meetings. We were going
really well and we had a lot of cards signed, but there were still some
that were just afraid and wouldn't stand up to management.
Carol said, "We just need to organize the patients. We just
need to get a patients union." So anyway, we just kind of
stepped back. Then about 1989—I forgot how I was even going
to start it. Did I get a call? I got a call.
[pause] Let's see, this is in '89. I
think I got a call from someone and asked me to help them to organize.
Who was that? Isn't that awful? It's a key point
of the story. A nurse called me and said, "Things are horrible.
Will you help us organize?" It might have been Soffia. She was
a classmate of mine.
- SARAH THUESEN:
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I've seen her name in a couple of—
- GEMMA ZIEGLER:
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Yeah, she's a character.
- SARAH THUESEN:
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Clippings about the origins of the group.
- GEMMA ZIEGLER:
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Soffia.
- SARAH THUESEN:
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Do you remember her last name?
- GEMMA ZIEGLER:
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Atherton, but now it's—. She's lives
here in Louisville. I have her phone number out there. She's
remarried and I can't remember her new name.
- SARAH THUESEN:
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Okay, yeah. She might be a good one for me to talk to.
- GEMMA ZIEGLER:
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She's a character. Oh, she was something. She was the IV nurse
and she was our main soldier. She was all over the hospital. She had the
union cards under her clipboard for her IVs. Oh, she had a ball. She got
a lot of people to sign cards. So anyway, I call Carol and I said,
"Carol, I got a call and they want us to help them
organize." She said, "Well, are you up to it
again?" I said, "Yeah, let's give it a
try." One of the doctors at the hospital, can't
think of his name either. I can see him. My husband knows him name and I
can get him to think of it. Anyway—
- SARAH THUESEN:
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That's okay.
- GEMMA ZIEGLER:
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He called the Courier-Journal and told them that we
were going to have a union meeting. What we said,
"We'll get—call maybe ten or fifteen of
the old nurses, and we'll meet at one of the hotels in one of
their little conference rooms and see what we can bat around and see
what direction we were going." So this doctor calls a reporter
and said he heard nurses were going to have a union meeting. Well, the
reporter, Joe Ward, called my home. He asked me about it and I told him
that the staffing was awful and that there were serious patient issues
and a lot of issues and that we were going to have this meeting. Well,
he writes it and puts it in the paper the day before our meeting.
We were going to have three meetings and we figured, seriously, maybe ten
persons at a meeting. The reason we ended up having three was because we
started getting calls that evening: "So-and-so's
coming and so-and-so's coming, but they can't make
it at this time," so we went ahead and set it up for, we ended
up having to open up to a huge room. We had like three hundred people
show up to the evening meeting. At the morning meeting, we had sixty
people. Nurses were angry. They were fed up. They wanted the Teamsters.
One nurse said, "I want somebody to slit
administration's tires." When you look at it, they
were wanting somebody to do the dirty work. They just wanted it solved
and they wanted somebody else to do it for them. From the very
beginning, we go, "You have to do this yourself. Nurses have to
do this for themselves." Was it at that meeting we had invited
unions? Any union that wanted to come, Kentucky Nurses, anybody, we told
them they could come. I think it was in the article. Have you seen the
article? I think it was in the article that we were inviting unions to
come to talk to the nurses.
- SARAH THUESEN:
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I haven't seen the particular article you're
referring to, no.
- GEMMA ZIEGLER:
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It shows me and Carol King sitting together. I don't think I
have it. I don't think I saved any of that.
- SARAH THUESEN:
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I'll see if I can track that down.
- GEMMA ZIEGLER:
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Okay, it's a Courier-Journal article, Joe
Ward. So anyway, the Machinists came and spoke, the Teamsters, 1199, the
KNA, and the KNA woman, I felt sorry for her. The nurses shouted her
down: "You all have never done anything for us.
You're on the side of management." Nurses, it was
like a wrestling match where people yell out things.
- SARAH THUESEN:
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Could you describe for me just in general what the frustrations were?
What were people angry about at that point?
- GEMMA ZIEGLER:
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Staffing, staffing, staffing, staffing. That was the main thing. No
respect, no respect for your life outside of the hospital, making you
stay overtime, calling you in on your day off, pulling. Pulling was a
big issue. You're working your unit and they pull you to
another unit you've never worked before. And they tell you if
you don't go, you get sent home and you'll be
written up. It was about the money, but it really wasn't
about the money. Nurses never said, "I want more
money," and I think that's partly the problem. They
didn't really respect themselves enough
to say, "I deserve a better pay." But they did want
respect for their profession and respect for them as people. Their main
concerns were always with the patients. The staffing was number one.
Then the other things, like the pulling and whatever, even though it
threatened their license, their main fear was hurting someone, the
dangers. It was just palpable the concerns and the fear and the
frustration.
So anyway, we had this huge nursing movement and we were not prepared. So
we handed cards. We had planned on handing out cards. I think we ran out
of cards. We just asked people to write down on a piece of paper which
union they felt would best benefit. The Teamsters came out like ten
cards over the Machinists. They were all pretty close. We also said,
"Any nurse who wants to participate in pulling this together
and helping us organize, meet at Carol's house tomorrow
morning for breakfast." So we did that. I mean, we
didn't know these other nurses from Adam. We had like fifteen
nurses.
- SARAH THUESEN:
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And they came from all different hospitals?
- GEMMA ZIEGLER:
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Yeah, all different hospitals, all different disciplines, all different
degrees of nursing. We had LPNs and that's one of the things
different that we did. We included the LPNs, because KNA would not allow
them in. Even the RNs said, "You know, they work side by side,
but they do the exact same thing," except hang blood and at
that time, I think, do IV, push drugs.
- SARAH THUESEN:
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And at that initial first big meeting, what was the—. Well, I
should back up and say what was the general racial breakdown of the
nursing staffs at most of the main hospitals in Louisville?
- GEMMA ZIEGLER:
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Very few black nurses.
- SARAH THUESEN:
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At that time?
- GEMMA ZIEGLER:
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Mmm hmm, and probably more now, but very few. Shirley King, who is
African-American and she was at Carol's house, I'm
pretty sure she was there. Those days were just like one big blur. I
hardly got any sleep. It's like somebody putting fast forward
on. I mean, it just happened so fast. It was just like being stunned.
Pat Hardy, who's name later on changed and then I think she
changed it back, she was there and she had just come off an
eleven-to-seven and came to Carol's meeting at her house. By
that time, at the end of the meeting, some of us stayed and even though
the Teamsters came out ahead, we were just afraid that most nurses would
think, "Teamsters, oh gee, truck drivers." Machinists
were right behind them, so we go, "Machinists." So we
invited them to this meeting and we told them that we wanted to
remain—oh I know, we were trying to come up with a name for
our organization and Pat Hardy came up, "NPO," because
when a patient's in the hospital, they can't have
anything by mouth, so there are stickers all over the hospital on
patients. It means "Nothing by mouth." And she says,
"We're tired of their pushing their agendas down our
throats," so we named it Nurses Professional Organization, NPO.
She did that on hardly any sleep, came up with that acronym for us. And
we figured it would keep our nursing organization and the movement on
people's minds when they see it all day long. So anyway, the
Machinists promised us that they would bring in professional organizers
to help us, assist us in organizing. The local people here were
wonderful.